If you would like us to delete your personal data collected through our services, Facebook Messenger, Instagram or WhatsApp, you have the following options:
How to request deletion
Option 1 — Through the AI assistant Leo
Tell Leo: “Delete my data” or “I want my data deleted”.
Leo is available on all of these channels:
- Web chat on this website
- Facebook Messenger
You can send the request through the same channel you used to contact us — this also makes identity verification easier.
Option 2 — By email
Send your request to: dpo@peoplepons.com
Option 3 — By phone
Call +385 91 514 0192 (Mon–Fri, 9:00–17:00).
Note: For security reasons, additional identity verification may be required (e.g. confirmation from the same phone number or email address you used to communicate with us).
What is deleted
At your request, we delete:
- Personal data (name, contact details, CV)
- Conversation history with Leo
- Application data
Processing deadline
We will process your request without undue delay, and at the latest within the statutory period of 30 days. For security reasons, verification of your identity may be required.
Exceptions
Certain data may be retained where this is necessary for:
- Compliance with legal obligations
- The defence of legal claims
- Archiving in the public interest
Contact
People Pons d.o.o.
Data protection contact: dpo@peoplepons.com
Phone: +385 91 514 0192
Company ID (OIB): 55454122296
Questions about this policy? Contact our data protection contact: dpo@peoplepons.com or phone +385 91 514 0192.